Logstone WorksSupply chain management process improvement

Services

A baseline assessment comes first. Implementation follows only if the findings justify it.

Two ways to work together

SC Process Baseline

Question it answers
How are our supply chain management processes working, and what should we fix first?
Duration
4–6 weeks
Fee
Fixed fee, agreed before the work starts
Outcome
A clear, shared picture based on evidence, and a plan showing what to do first
After the work
30 days of support

Talk about a baselineSee the three steps

Cost-to-Serve Reset

Question it answers
How do we reduce the cost of serving customers and make the improvements last?
Duration
3–6 months
Fee
Payments at agreed milestones, set before work starts
Outcome
A redesigned process in daily use, with time to stabilise it
After the work
60 days of support

Talk about the Reset

Why an outside view helps

Your team is good at running the business. Changing how it runs is a different job.

  • Nobody is responsible for the gaps. Each function manages its own work, but nobody is responsible for how work passes between them. Each function is asked the same questions, and the answers are compared.
  • Your best people are already busy. They keep operations running. If they also have to lead changes to how the work is done, something else suffers.
  • Experience shows where to look first. Years of work on supply chain management processes in different businesses help to recognise recurring problems, check likely causes and avoid spending weeks on the wrong issue.
  • Discussions become decisions. Problems discussed for years turn into decisions, clear responsibilities and practical actions. Logstone Works stays through implementation, then hands the work over to your team.

Logstone Works works with your managers, not in their place. The goal is for your processes to work in daily operations without outside help.

The baseline in three steps

Four to six weeks, depending on the scope. The schedule below shows the six-week version.

  1. Weeks 1–2 Map

    8–15 interviews with the people involved, plus on-site observation across functions

  2. Weeks 3–4 Assess

    Assess each function against the six maturity levels

  3. Weeks 5–6 Plan

    An action plan and a presentation to the leadership team

What you receive from the baseline

You receive these seven things at the end of the baseline assessment.

  • Maturity score for each functionEach function is assessed against the six levels, with findings that explain its score.
  • Five quick improvements within three monthsPractical actions that can be completed in the first quarter.
  • Three strategic improvements for the following 6–18 monthsLarger changes, with a suggested order for carrying them out.
  • Potential savings in three scenariosEstimates show the range of possible savings. They are not guarantees.
  • A plan showing the order of work and who is responsibleWho does what, and in which order.
  • An assessment of ERP readinessHow ready your processes are to move to a new system.
  • 30 days of support after the presentationAnswers to questions after the presentation to the leadership team.

More detail

For operations leaders
  • Your team takes part in interviews and walk-throughs. No new tools are introduced during the assessment.
  • On the last day, you receive the findings, priorities and a plan your team can start using the next morning.
  • If the baseline assessment shows that your processes are in good shape, you will be told so and the engagement ends.
For finance and IT
  • The baseline has a fixed fee. Implementation is paid at agreed milestones. Both are agreed before work starts.
  • Savings estimates show three scenarios so you can see the range. These are estimates, not guarantees.
  • Independent of ERP vendors, system integrators and technology platforms.
  • Each proposal states what is excluded. The baseline excludes implementation and detailed system specifications. The reset excludes software licences and purchasing, hardware and recruitment.

A 30-minute conversation is enough to see whether a baseline assessment would help.

Talk for 30 minutes